Privacy Policy for Mood Frames

Last Updated: October 14, 2025

Introduction

Welcome to Mood Frames (https://MoodFramesApp.com),
a service provided by Cryptovero, based in Helsinki, Finland. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our mobile app and related services (“Service”).

By using Mood Frames, you agree to the practices described below.

⚠️ Note: Mood Frames is intended for self-reflection and wellness purposes only. We do not provide professional medical, psychological, legal, or financial advice.

Information We Collect

A) Personal & Account Data (you provide)
• Email address (for account and support)
• Check-in responses and in-app selections (used to create your Mood Frame and insights)
• Optional journal entries you write in the app
• Subscription and purchase details (via Apple; we receive receipts/metadata, not your full payment card details)

We do not require your full legal name, physical mailing address, or precise GPS location to use core features.

B) Device & Usage Data (automatically collected)
• Device type, operating system, app version
• IP address, general location (city/region level), language, time zone
• In-app events (e.g., feature use, crashes, performance metrics)
• Cookies and similar technologies on the website (see “Cookies” below)

How We Use Your Information

We process your information to:
• Generate your Mood Frame artwork and personal insights
• Provide features like guided journaling and weekly check-ins
• Operate, maintain, troubleshoot, and improve the Service
• Communicate with you about your account, support, or updates
• Enforce our Terms and protect the security and integrity of the Service
• Comply with legal obligations

AI & Data Use

• Your inputs (e.g., check-ins, journals) are processed to generate your personal outputs (artwork and insights).
• We do not sell your personal data.
• Your private content is not used to train general-purpose or third-party foundation models without your consent.

Data Ownership

You own the content generated for you, including your Mood Frames and personal reports. Subject to your settings, we may temporarily store and process this content to operate the Service you request. See “Your Rights” for access and deletion options.

Children’s Privacy

Mood Frames is not intended for users under 18. We do not knowingly collect personal information from anyone under 18. If we become aware of such collection, we will delete the data promptly.

Third-Party Services & Sharing

We share data only as necessary to operate the Service:
• App distribution and billing: Apple (App Store) for purchases and subscription management
• Infrastructure, analytics, logging, crash reporting, and customer support tools
• Email/service communications (if you opt in)

We may also disclose information to comply with law, enforce our Terms, or in connection with a merger, acquisition, or asset transfer. We do not sell your personal data.

Payments

Purchases are processed by Apple. Apple may provide us with payment confirmations and subscription status but not your full payment card details. For billing questions or refunds, see Apple’s support resources or contact us (see “Contact Us”).

Data Security

We use encryption in transit, secure storage, access controls, and other safeguards to protect your data. No method of transmission or storage is 100% secure; please use the Service responsibly.

International Transfers

We may process and store information with service providers located in countries other than your own. Where required, we use appropriate safeguards (such as contractual clauses) to protect your information.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service and fulfill the purposes described here. You may request deletion at any time (see “Your Rights”). We may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

Cookies (Website)

We use:
• Essential cookies (required for site functionality)
• Analytics/performance cookies (to understand usage and improve the site)

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Your Rights

Depending on your location (including EU/EEA/UK), you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Receive a copy (portability) of certain data
• Withdraw consent where processing is based on consent

You can exercise these rights by contacting us at support@MoodFramesApp.com. We may need to verify your identity before fulfilling a request.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

Governing Law

This Policy is governed by the laws of Finland, where Cryptovero is headquartered.

Cryptovero — Helsinki, Finland
Email: support@MoodFramesApp.com
Website: https://MoodFramesApp.com